DramatiCat Privacy Policy

Last updated: 31/05/2025

1. Introduction

At DramatiCat, we are committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains how we collect, use, share and protect your personal information when you use our website and services.

By accessing dramaticat.shop and using our services, you accept the practices described in this policy.

2. Information We Collect

2.1. Information provided by you

When you make a purchase or register on our platform, we may collect the following information:

• Full name
• Email address
• Shipping address
• Phone number
• Country of residence
• Product preferences

2.2. Automatically collected information

When you browse our site, we may automatically collect:

• Information about your device and browser
• Usage and interaction data with our site
• Shopping cart data (stored in your browser's localStorage)
• IP address and approximate geographic location

3. How We Use Your Information

We use your personal information to:

• Process and complete your orders
• Calculate taxes and duties based on your location
• Coordinate international shipments
• Send you purchase confirmations and status updates
• Improve our products and services
• Personalize your shopping experience
• Send marketing communications (if you have given your consent)
• Respond to your inquiries and provide customer service
• Analyze trends and usage patterns to improve our website
• Comply with international tax and customs regulations

4. Sharing Information with Third Parties

We do not sell or rent your personal information to third parties. However, we may share your information with:

4.1. Service providers

• Stripe: To securely process card payments (they only process the information necessary to facilitate the transaction)
• International carriers (DHL, UPS, FedEx, Estafeta): To coordinate delivery of your orders internationally (we share names, addresses and phone numbers)
• Tax calculation services: To determine applicable taxes based on your location

4.2. Legal compliance

We may disclose your personal information if we are required by law or if we believe in good faith that such action is necessary to:

• Comply with a legal procedure
• Comply with international customs and tax regulations
• Protect and defend our rights or property
• Prevent fraudulent activities
• Protect the personal safety of DramatiCat users or the public

5. Cookies and Tracking Technologies

5.1. Use of cookies

We use cookies primarily to:

• Remember items in your shopping cart
• Keep your session active when you sign in
• Detect your geographic location for tax and shipping calculations

5.2. Local storage

We use localStorage to save information about your shopping cart and preferences.

5.3. Cookie control

You can configure your browser to reject all cookies or to notify you when a cookie is sent. However, if you reject cookies, you may not be able to use some parts of our site.

6. Information Security

We implement technical and organizational security measures designed to protect your personal information, including the use of HTTPS, 256-bit SSL encryption and industry standard practices for data security. Stripe, our payment processor, complies with the highest PCI DSS security standards.

7. Your Privacy Rights

You have the right to:

• Access the personal information we have about you
• Correct any inaccurate information
• Request deletion of your personal information
• Object to the processing of your personal data
• Withdraw your consent at any time

To exercise these rights, contact us at contacto@dramaticat.shop or through our WhatsApp +52 312 131 9101.

8. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately after publication on the website. We will notify you of any material changes by updating the "Last updated" date at the beginning of this policy.

9. Privacy of Minors

Our services are not directed to minors in terms of capacity to conduct commercial transactions under applicable laws in each country. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, contact us so we can take necessary measures.

10. Contact

If you have questions or concerns about this privacy policy or our privacy practices, contact us:

• Email: contacto@dramaticat.shop
• WhatsApp: +52 312 131 9101